At Pawluxe, we are committed to delivering your orders in a timely, secure, and reliable manner. This Shipping Policy outlines our processing times, delivery estimates, and important information regarding your order.
Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next business day. During peak periods, such as promotional events or high order volumes, processing times may be slightly extended.
Shipping Time
Once your order has been processed and dispatched, delivery typically takes between 3–12 business days within the United States. Please note that delivery times are estimates and may vary depending on your location and external factors.
Shipping Rates
We offer free shipping on all orders over $49. For orders below this amount, shipping fees will be calculated at checkout based on your location.
Order Tracking
After your order has been shipped, you will receive a confirmation email containing your tracking information. This allows you to monitor your shipment throughout the delivery process.
Delays and Exceptions
While we strive to meet our estimated delivery times, delays may occasionally occur due to factors beyond our control, including but not limited to high order volumes, carrier delays, weather conditions, or customs processing. In such cases, we appreciate your patience and understanding.
Shipping Partners
We work with trusted logistics and fulfillment partners to ensure that your order is handled with care and delivered safely.
Contact
If you have any questions regarding your order or this Shipping Policy, please contact our support team. We are always here to assist you.
